Cancellation & Refunds policy

Welcome to Balloon Mania! We are committed to ensuring that you have a pleasant experience with our products and services. Please read our terms and conditions for refunds and cancellations carefully.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail support@balloonmania.in

We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

General Information:

• These terms and conditions apply to all products and services offered by Balloon Mania.

• By making a purchase or booking a service, you agree to these terms and conditions.

Cancellation Policy:

• Advance Notice Requirement:

  • All cancellations must be made at least 7 days prior to the scheduled event or delivery date to be eligible for a refund.

• How to Cancel:

  • Cancellations must be communicated via email to support@balloonmania.in or by calling our customer support at +91 8330916882. Please provide your order number, booking details, and the reason for cancellation.

• Late Cancellations:

  • Cancellations made less than 7 days prior to the event or delivery date will not be eligible for a refund.

Refund Policy:

• Refund Eligibility:

  • If a cancellation is made 7 days or more before the event or delivery date, a full refund will be issued.

• Processing Time:

  • Refunds will be processed within 5-7 business days from the date of cancellation. The refund will be issued to the original method of payment.

• Non-Refundable Items:

  • Custom or personalized items, perishable goods, and special order items are non-refundable unless defective or damaged upon arrival.

Changes to Orders:

• Modifications:

  • Requests to modify orders must be made at least 7 days prior to the scheduled event or delivery date. Modifications are subject to availability and may incur additional charges.

• How to Request Changes:

  • To request changes, please contact our customer support team at support@balloonmania.in or by calling our customer support at +91 83309 16882.

Delivery and Pickup:

• Delivery Policy:

  • Balloon Mania will deliver products to the address specified at the time of purchase. Delivery charges may apply.

• Pickup Policy:

  • If you have opted to pick up your order, please ensure that you collect it on the agreed date and time. Failure to do so may result in the order being considered canceled without a refund.

Force Majeure:

Balloon Mania is not liable for any failure to perform its obligations under these terms and conditions due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, or strikes.

Changes to the Policy:

Balloon Mania reserves the right to modify these terms and conditions at any time. Any changes will be posted on our website and will apply to all future transactions.

Governing Law:

These terms and conditions shall be governed by and construed in accordance with the laws of Telangana, India.

Contact Information:

If you have any questions about our Cancellation and Refunds Policy, please contact us at:

• Email: support@balloonmania.in

• Phone: +91 8330916882